The European Consumer Protection Regulations 2000 states that you as a client have the right to cancel any order without giving reason within 7 days of purchase. However an administration fee of 5% will be charged to cover fees and your refund will not be processed until 28 days after your cancelled order was placed.
Customers wishing to cancel their order after 7 days from the purchase date will be charged an 8% handling/admin fee or may be refused depending on whether the goods have been manufactured to order.
